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and Terms |
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SUBMIT ARTWORK
Email your artwork file to "art at
custombeverages.com" to tell us
exactly what you want in the file. Send files as .eps
or .ai or .pdf in Adobe
Illustrator 9.0 or lower. Save f onts as outlines.
Any pictures or graphics submitted in your art need to
be at least 300 dpi. We only work with
‘vector’ files. We
do not accept: web graphics, MS Word files, or raster picture
file formats. If you cannot provide files in the
required format please contact us at: sales at "custombeverages.com"
to request conversion. Depending upon the complexity of
your art, you may incur a fee.
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PROOF APPROVAL
We provide a free .pdf proof for client review. Payment does not begin
until proof has been approved in writing by the client.
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PAYMENT
Payment
in full is required upon proof approval. After payment
clears, production begins. We accept most major credit
cards. Payments made by business checks should be made
Payable to: "Morgan Walker International."
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NOTICE
Effective January, 2009, all
payments are pre-pay in full upon proof approval. We have suspended net 15 payments at present, except for
hositality and food service clients carried over from 2008.
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PRODUCTION
Average turnaround is 2-4 weeks depending upon
timing of client's return of proof approval and complexity or
project.
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SHIPPING
We
ship to whatever single destination you wish. Split
shipments incur additional fees and depends upon
quantity.
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Samples |
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We
encourage all prospective clients to order a product sample
prior to purchasing. We provide 1 free sample per client,
however clients pay for shipping of the sample. To request a sample
give us:
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the product sample you want;
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account number for your common carrier, such as Fedex, UPS or
a credit card;
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name as it appears on the account
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shipping address
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shipping method i.e. overnight, 2-day, etc.
Generic
samples are typically provided, however for 'custom samples'
clients are not free and include all costs for setup, related
customization and shipping are required on special quote.
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Graphic Design |
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Our
artist can design your artwork for you if you can not do it starting at $80.00 per design proof.
You can avoid this fee by designing your own art and
submitting it to us as noted above
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Revisions |
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First
revision free. All
subsequent revisions and changes, no matter how small, begin at
$80.00 per proof.
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Reformatting
Artwork
submitted in unusable formats will be charge a $50.00 fee for
conversion and reformatting.
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Periodic Price Changes |
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Although we make every effort to lock-in rates, some we
cannot control in today’s environment of fluctuating oil and
energy prices. Such
changes impact plastic bottled water as a petroleum-based
product and glass manufacturing energy costs. This means you can
expect that price changes may occur in a given year which
typically range plus/minus 10%. This may occur due to changes
in fuel oil prices, glass energy surcharges, variations in
international exchange rates, or price of raw materials.
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